www.iflovebags.com review

Shipping Information

1. We will arrange the shipment in 24-48 hours after your order and full payment is made. But if your item is unfortunately out of stock, we will inform you immediately and hope you will choose other shoes, if you won't reply our email in time, your order will not be shipped out.

2. Once the order is shipped, a tracking number will be emailed to you automatically, you can check your item status then.

3. We deliver the items by using EMS and it will take 5-8 days for you to receive it. But if you need a rush delivery, you need to pay extra $25 per order then you will get your things in 3-4 days.

4. If you want to know more about shipping information, please contact us before you order at our lv store.

5. We do not accept returns, but in these three cases we re-ship the shoes to you without any charges and you can also keep the goods:

    1. We ship the wrong model of the products to you
    2. We ship the wrong size to you
    3. We ship the wrong colors to you

Return Policy

At our lv store your complete satisfaction is our top priority for long-term business between us, we offer the return and exchange instruction. Before you want to return goods, please contact us email to discuss the problem you are having first. Most of the time we can solve the problem by giving technical support and you needn't to send anything back.

Replacement

Within 30 days (From the date products were received), if you find the products you choose are not satisfying you in terms of color or something elso, it can be returned and replaced under the following condition. You need to send back to us the products in original package (you will pay the shipping fees). The products should have not been used (except tryout). When we receive the products sent back intactly, we will replace it with new ones and ship them back to you. The shipping fees for the replaced products that we ship to you should also be charged by you. Before sending the items for replacement, please transfer,the supplymentary shipping cost for turning back the replaced items from us first. As soon as the payment completed, will we replace the items sent from you.

Refunds

We will gladly take back or exchange any merchandise as received with original package within 30 days of purchase (From the date products were received, Please note that our lv store is not responsible for return shipping costs), if you find the products with quality problems (Non-human factors or non-resistant external damage), it can be returned and replaced. You need to send back to us the products in original package. When we receive the products sent back intactly, we will replace it with new ones and ship them back to you again. We will pay the shipping fees for the replaced products that we ship to you. (Note: It is our quality-control professional that give a final judgement on whether the quality problems are caused by personal factors or non-resistent external damage. The purchased products will not be repaired, replaced nor returned for free if its quality problems are caused be human factors or avoidable damage.)

Return and Partial Refund

Our website cannot give a full refund for non-quality problems such as:

    1. "The product does not look like the ones in your picture."
    2. "The product is not what Id imagine it to be."
    3. "I am not satisfied with this product."

In 7 days (from the date products were received), if you request returning the purchased items because of the reasons above, you need to send back to us the products in original package (you will pay the shipping fees). When we receive the products sent back intactly, besides the shipping fees, we will also deduct a certain amount of handling fee based on your order total amount and give you a partial refund.

Return and full refund